Technical Support And How To's

Expense Reports with Chrome River
Odyssey team members must submit all expense reports using Chrome River, which can be accessed here. Please refer to the attachment below for instructio...
Fri, 10 May, 2019 at 12:26 PM
Getting Started in Costpoint
Welcome to Odyssey In order to establish access to the Deltek Costpoint Cloud and Access your Odyssey Timesheet please complete the following steps. ...
Tue, 18 May, 2021 at 1:27 PM
Government Website Certificate Error
If you are getting a certificate error while visiting a Government website your local trusted certificates may be incorrect.  By running the tool downloade...
Fri, 23 Mar, 2018 at 9:13 AM
Having "device policy" issues?
In order to maintain compliance with information security practices, Odyssey has implemented a device policy in case your phone is lost or stolen while it ...
Fri, 14 May, 2021 at 4:56 PM
Issues logging into the Helpdesk
If you are using IE or Edge for a browser, you must go to Options and select the lowest level of protection settings after which the login should go fine. ...
Tue, 18 May, 2021 at 1:12 PM
Logging into Project Odyssey
To access Project Odyssey use this URL: Once you arrive at the login page you will see a large orange g+Google icon. Se...
Wed, 13 Mar, 2019 at 9:13 AM
Record time in Costpoint
Tue, 18 May, 2021 at 1:31 PM
Resetting Your Costpoint Password
To reset your Costpoint password, please do the following: 1. Go to 2. On the left side of the window, pl...
Tue, 18 May, 2021 at 10:39 AM
Resetting Your Odyssey Email Password
Odyssey Systems uses a single sign-on (SSO) so team members to easily access their Odyssey emails and other programs such as UKG and Project Odyssey. In ord...
Mon, 17 May, 2021 at 11:09 AM
Setup Browser Settings for Costpoint
The steps to configure the Internet Explorer (IE) browser settings for Costpoint access are detailed in this section. This step must be performed on ...
Tue, 18 May, 2021 at 1:27 PM