Odyssey Helpdesk
Common Access & Login Solutions
Quick Access Guide: Find solutions to common login and access issues for Odyssey systems and applications.
| Topic | Solution |
|---|---|
| How do I access Odyssey University? |
Requirements: Use a personal (non-government) device/network without VPN.
Steps:
|
| How do I log into Project Odyssey? |
Step-by-step:
|
| How do I log into UKG Pro? |
Step-by-step:
|
| I need help with ERIN. Who do I contact? |
For ERIN assistance, send an email to:
TAhelp@odysseyconsult.com The IT Helpdesk does not manage ERIN - contact the TA team directly for support. |
| I'm having issues logging into SAP Concur. Can IT help? |
No - IT does not have access to SAP Concur (third-party vendor).
For SAP Concur assistance, contact: ODYexpenses@odysseyconsult.com |
| I have a Deltek/Costpoint login issue (not password related). Who can help? |
The Helpdesk cannot assist with Costpoint issues.
Contact Odyssey's Payroll department at: payroll@odysseyconsult.com |
| How do I reset my Deltek/Costpoint password? |
Follow the step-by-step guide at:
Resetting Your Costpoint Password Guide Or visit: https://help.odysseyconsult.com/hc/en-us/articles/15522814472987 |
Key Resources
Employee Portal:
https://odysseyconsult.com/employee-portal/
Your gateway to Project Odyssey, UKG Pro, and other company applications
ERIN Support:
TAhelp@odysseyconsult.com
For all ERIN-related questions and assistance
SAP Concur/Expenses:
ODYexpenses@odysseyconsult.com
For expense reporting and SAP Concur login issues
Payroll/Costpoint Issues:
payroll@odysseyconsult.com
For Deltek Costpoint access and login issues (non-password)
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